Terms of Service
Your satisfaction is our top priority From the moment you sign up for service with Kemblox, we make sure you receive the best in-home care. We will go the extra mile to deliver the best house cleaning experience with a professional cleaning service.
In order to enhance your experience with Kemblox, please read the following information.
Kemblox does NOT guarantee the removal of stains such as, rust, mildew or others caused by hard water build-up or lack of maintenance. All areas are expected to be free of clutter. We require to be informed of items or surfaces needing special care. We are NOT responsible for damage due to fault and/or improper installation of any item. All surfaces (i.e. marble, granite, hardwood floors, concrete floors, etc.) are assumed sealed and ready to clean without causing harm. Furniture on wood floors is assumed to have proper protection.
We only clean windows and blinds that can be reached with a 2 stepladder. For safety, no other jobs should be done while we are cleaning. The presence of other workers or excess of people in the house might cause the estimate to be inaccurate. Having other work done in a house while our teams are working might affect the cost and time needed to complete the cleaning to your satisfaction. No heavy furniture will be moved.
Kemblox is a local company that relies primarily on word-of-mouth recommendations, so please communicate any concerns you might have about the service disclaimer or a house cleaning experience with our company. We want to make sure your experience is great so you share it with others.